Turning the Situation Around: Strategic Public Sector Leadership

• Supervisors, managers and elected or appointed officials at all levels in federal, provincial, local, regional and indigenous government agencies
• Leaders of non-government organizations interested in enhancing their personal and organizational effectiveness

• Apply a tool kit of diverse leadership techniques to different situations
• Customize your situational leadership and problem-solving processes
• Respond to changing conditions faster and with less stress
• Find innovative new ways to analyze and manage quickly evolving challenges
• Enhance your facilitation approaches to elicit ideas from others, and to focus their efforts
• Strengthen workplace relationships, wellness and agility
• Drive greater performance accountability and results in yourself and your team
• Increase your adaptation to change for sustained resiliency

Day One

Internal Situations

• Understanding the public service ethos
• Assessing workplace pressures within government/nonprofit agencies  
• Differentiating task and people-oriented leadership approaches
• Dealing with dysfunctional individual behaviours and performance
• Clarifying expectations with subordinates and teams
• Leading effective teams and group processes  
• Developing preventive and remedial workplace strategies

Day Two

External Situations

• Navigating the public service ecosystem
• Scanning significant influences on government/nonprofit agencies  
• Diagnosing organizational and community resiliency risks
• Selecting critical strategic imperatives
• Identifying relevant stakeholders and partners
• Applying social innovation techniques to strategic processes
• Finding sustainable and realistic solutions

Special Features

Prior to each session, you will submit a current issue or opportunity you are facing. You will then apply situational leadership concepts and techniques to these issues in real-time breakout rooms with your peers, and receive guidance from the program leader.

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .