Who is this for?
- Supervisors, managers and elected or appointed officials at all levels in federal, provincial, local, regional and indigenous government agencies
- Leaders of non-government organizations interested in enhancing their personal and organizational effectiveness
Benefits for you
- Apply a tool kit of diverse leadership techniques to different situations
- Customize your situational leadership and problem-solving processes
- Respond to changing conditions faster and with less stress
- Find innovative new ways to analyze and manage quickly evolving challenges
- Enhance your facilitation approaches to elicit ideas from others, and to focus their efforts
- Strengthen workplace relationships, wellness and agility
- Drive greater performance accountability and results in yourself and your team
- Increase your adaptation to change for sustained resiliency
Program content
Day One
Internal Situations
- Understanding the public service ethos
- Assessing workplace pressures within government/nonprofit agencies
- Differentiating task and people-oriented leadership approaches
- Dealing with dysfunctional individual behaviours and performance
- Clarifying expectations with subordinates and teams
- Leading effective teams and group processes
- Developing preventive and remedial workplace strategies
Day Two
External Situations
- Navigating the public service ecosystem
- Scanning significant influences on government/nonprofit agencies
- Diagnosing organizational and community resiliency risks
- Selecting critical strategic imperatives
- Identifying relevant stakeholders and partners
- Applying social innovation techniques to strategic processes
- Finding sustainable and realistic solutions
Special Features
Prior to each session, you will submit a current issue or opportunity you are facing. You will then apply situational leadership concepts and techniques to these issues in real-time breakout rooms with your peers, and receive guidance from the program leader.
Program leader

Dr. Gordon McIntosh
Upcoming Sessions
Stay tuned for future offerings of this program! Please contact us to notify you when it will be offered again. You may also subscribe to our email list for Executive Education program updates and exclusive event invitations.
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .

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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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