Executive Education

The Trusted Presenter

Inspire trust and action every time you present

Trust goes to the core of effective presentations. Presenters who establish trust and credibility are able to reinforce leadership, win support for resources, facilitate better decision making and make action easier for audiences. 

This workshop helps you put your audience at the centre of your approach to presentations. Learn to organize content in ways that make it easy for people to follow and accept. Practice simple delivery techniques that better connect your message to your audience’s needs. Develop a confident presence that projects competence and credibility, and gets you the action needed to move people and projects forward.

Meet your instructor, Doug Mollenhauer

Managers, salespeople, technical professionals and others who wish to build more trust and improve their presentation skills.

  • Increase your visibility, influence and trust with colleagues or customers
  • Formulate a purpose that speaks to audience needs, and structure your presentation so it’s easy to follow
  • Practice delivery skills that capture your audience's attention
  • Produce compelling visual aids, and make the most effective use of them
  • Learn techniques to channel nervous energy positively
  • Answer questions in ways that authentically address issues, while connecting and building trust 

Understanding the Audience

  • Adjusting to audience perceptions and attitudes
  • Strategies for meeting needs

Formulating Purpose

  • Three criteria for getting the purpose right
  • The formula for developing purpose

Structuring and Streamlining Content

  • A flexible structure that works for almost any presentation
  • Organizing your ideas with effective openings, closings and transitions 
  • Providing evidence and support

Delivering with Presence and Connection

  • Building trust and credibility
  • Overcoming nervousness
  • Stance, movement, hands, voice (pace and projection), eye contact
  • Reading body language and resistance

Rethinking Visual Aids

  • Overcoming the most persistent problems 
  • Five essential insights for producing and using visual aids

Optimizing Q&As

  • Avoiding Q&A pitfalls
  • Techniques for handling any kind of question with poise

Special features

This highly interactive program includes skill-building exercises to help you master your approach. You’ll also receive personalized guidance from an expert coach and supportive feedback from a community of your peers.


Doug Mollenhauer


Doug is an Adjunct faculty member at the UBC Sauder School of Business. He has taught presentation skills and business writing at many of BC’s best-known organizations for more than 25 years, and coaches senior leaders on speaking and persuasive communication. He has also been a regular contributor to The Globe and Mail on topics pertaining to leadership and business communication.

Upcoming sessions

Stay tuned for future offerings of this program! Please contact us to notify you when it will be offered again. You may also subscribe to our email list for Executive Education program updates and exclusive event invitations.

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