- Identifying your personal negotiation style, its strengths and areas for improvement
- Styles and types of negotiation: how to choose among varying approaches and responses
- Analyzing the negotiation situation and developing an appropriate strategic approach
- Preparing for negotiation: establishing your objectives, priorities and limits
- Identifying and strengthening your power base
- Dealing with emotions
- Interests, issues and positions: assessing what you really need and avoiding positional traps
- How to open a negotiation effectively without giving away too much
- Managing two-party negotiations
Special features
You will engage in exercises and cases as a vehicle for learning, and apply the program content to real-time problems designed to develop key negotiating skills. You'll also assess your skill set and receive feedback on your performance.