Fundamentals of Business Process Management
The daily operations of most firms involve the flow of goods and services through processes. Explore basic concepts and practices in managing business processes. Get applied experience in process mapping, process improvement, and process change management.
Project Management for Administrative Professionals
Feeling overwhelmed by tasks and deadlines? Use project management techniques to plan and manage your project workloads with less stress and better results. Direct your time, energy, and resources wisely. Communicate and work effectively with others.
"The instructor provides practical knowledge and real-world experience you can't learn from reading a book. Highly recommended for those just starting out, as well as for those with experience."
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