Executive Education

Next-Level Operations

Building process resiliency

One of the emerging themes from the last many years is operational resiliency in organizations.

Designed for experienced leaders or those who have completed a comprehensive program of business study, this half-day online program explores process resiliency, and how that translates to an organization’s ability to react to uncertain events.

_{Please note: as programs must be at least one full day in length to qualify for an Executive Education Certificate, this partial-day program is not eligible as a certificate elective.}

Stay tuned for future offerings of this program! Please contact us to notify you when it will be offered again. You may also subscribe to our email list for Executive Education program updates and exclusive event invitations.

Who is this for?

People who have taken a mini-MBA or others who would like more information about building process resiliency
Experienced business leaders who want more information about the role of operations in sustaining organizational health

Benefits for you

Understand systemic and operational risk and its effects
Build resilient processes in your organization that can mitigate risk
Gain competitive advantage by building organizational resilience
Use resilient operations to seize opportunities

Program content

Understanding Risk

What risks affect business and how do we classify them?
Exploring a framework to manage risks in complex systems

Resilience: Reacting to Risk

Designing operational processes to manage risk
Systemic risk management strategies
Cost, benefit and risk analysis to design processes

Program leader

Dr. Mahesh Nagarajan

Faculty

Mahesh is the Senior Associate dean for Research and a Professor in the Operations and Logistics Division at the UBC Sauder School of Business, where he holds the Alumni Chair Professorship in stochastic optimization. His areas of applied research include data analytics and mathematical modeling of business systems. He has consulted with major international organizations in retail, manufacturing, services and health care.