Maintain productive relationships in a union setting

In a unionized workplace, being able to lead effectively under the terms of a collective agreement is critical to meeting employee performance objectives and maximizing workforce productivity. 

Designed with a managerial and supervisory focus, this program provides practical guidance on how to lead appropriately and confidently within the union-management context. Develop the communication skills needed to address dysfunctional behaviours, performance issues, training needs and workplace dilemmas. Employ constructive ways to deal with grievances and disciplinary action. Interpret the collective agreement, and foster collaborative interactions with employees and union representatives.

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