info_mark

Maintain productive relationships in a union setting

In a unionized workplace, being able to lead effectively under the terms of a collective agreement is critical to meeting employee performance objectives and maximizing workforce productivity. 

Designed with a managerial and supervisory focus, this program provides practical guidance on how to lead appropriately and confidently within the union-management context. Develop the communication skills needed to address dysfunctional behaviours, performance issues, training needs and workplace dilemmas. Enhance your capacity for interpreting the collective agreement. Employ constructive ways to deal with conflict, grievances and disciplinary action. 

Image of woman with a headset talking

Stay in touch

Join our mailing list to receive relevant program updates and exclusive event invitations.