Mobilize the power of people to drive strategic change
Designed for executives, managers and senior leaders, this program looks at organizational change from a human perspective. Learn how change impacts people and what leadership behaviours are needed to manage the upheaval. Sustain momentum for change while applying a disciplined approach to communicate clearly, support your people and facilitate the transition process.
Articulate the impact the change initiative will have on your division or organization, and its stakeholders
Build a shared vision of success by embedding a communication plan into the change strategy
Encourage desired attitudes and behaviours, and assist people in adopting new initiatives
Communicate a convincing message that facilitates change by involving others
Provide your people with the insights, skills and inspiration needed to do things differently
Help team members cope with feelings of victimization, insecurity, frustration and cynicism
Communicating the Need for Change
Delivering a convincing message to establish urgency
Clarifying expectations, promoting buy-in and responsibility and ensuring fairness
Mobilizing relevant aspects of organizational culture
Optimizing the Key Components of a Change Management Plan
Communicating a vision beyond the change
Helping people get the training and skills they need
Developing internal branding to capture interest and commitment
Influencing people’s perspectives and behaviours in positive ways
Supporting People Through Change
Why people often struggle with change
Avoiding a “victim” mentality
Responding with empathy and reducing discomfort by involving people in the initiative
Dealing constructively with resistance
Special features
The action-learning format features interactive discussion, group workshops and individual reflection and planning time.
Tracey Gurton
Faculty
Tracey is a faculty member at the UBC Sauder School of Business. She’s been with the University of British Columbia since 2002, and has been recognized for teaching excellence. She teaches full time in the MBA and BCOM programs in areas including Organizational Culture, Leadership, Emotional Intelligence, Managing Change, Group Decision Making and Trust on Teams. She also delivers professional development programs to executives, managers, and groups within private companies and public organizations, thereby helping these enterprises be a better place to work. She believes that a paramount responsibility in teaching, speaking and consulting is to bring theory to life, with practical examples and experiences. In 2020, Tracey received a Special Service Award for UBC Sauder’s exceptional transition to virtual classroom education during UBC’s COVID response. She and her colleagues also launched a new course called Values, Ethics and Community, which continues to receive high praise in UBC Sauder’s top-rated business degree.