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At UBC Sauder Executive Education, we remain committed to supporting your ongoing professional development needs in face of challenging circumstances. For the latest updates, please visit our information page.

Executive Education

Fundamentals of Business Process Management

Analyze, document and redesign processes for dramatic improvement

Delivered online in real time

This workshop draws on proven process management concepts and practices to help you build a framework for continuous improvement in your organization. Identify process improvement opportunities, and get applied experience in process mapping, lean management and other scientific methods for effective process management. Construct robust metrics that allow you to measure the status of any process in real time. Maintain effective controls for optimizing capacity and managing process variability, risk and change. Strengthen your leadership skills for supporting a culture that delivers ongoing improvement results.

Online program format

Each day of the program includes facilitator-led online sessions in real time. Sessions are delivered in the morning and afternoon with ample breaks provided. The sessions are highly interactive, enabling you to network with peers, brainstorm ideas, engage in skill-building activities, and receive constructive feedback. You will also have access to self-directed resources (readings, videos, self-assessments etc.) that you can review at any time.

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