Facilitation Skills for Leaders

This program is designed for anyone directly engaged in facilitating meetings or other gatherings of people who need to work collectively to achieve results.

• Feel confident in planning and facilitating meetings, both in person and online
• Build trust, participation and effective meeting outcomes
• Keep group discussions on a focused and productive track
• Foster a collaborative environment
• Increase accountability for ongoing results
• Create a personalized action plan for effective meeting facilitation

• Assessing your facilitation needs, using facilitation to demonstrate leadership in-person or online
• The Five-Step Model to Facilitation:

1. Setting a positive climate: establishing ground rules, physical and psychological safety, handling disagreements, modelling accountability
2. Listening to understand: tools for reading the room
3. Anchoring discussions with a clear and meaningful purpose
4. Keeping the conversation moving forward: staying focused and on time, making decisions
5. Involving everyone: overcoming barriers to participation, building trust, leveraging expertise

• Applying the five-step model: facilitating a structured meeting 
• Facilitating larger groups: clarifying objectives, developing presence 
• Designing facilitation events: planning, managing time 
• Encouraging participation: collaboration, managing louder voices and drawing out quieter ones 
• Creating space: using authenticity to build safety, encouraging curiosity and two-way learning 
• Using influence and persuasion to up your game 
• Building your individualized facilitation plan

Special features

You will gain hands-on experience by engaging in targeted skill-building exercises, and receive feedback from the program leader.

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .