Who is this for?
New managers, managers who have recently changed positions within their organization, or those who wish to brush up on their skill portfolio.
"This course allowed me to look at real life examples in my everyday life and apply newly learned skills immediately. A very beneficial course for any new manager wanting to understand how to manage individuals.”
Building Leadership at all Levels
"Essential Management Skills" provides emerging leaders with the soft-skill competencies needed for managerial success. As you progress up the career ladder, “Advanced Management Skills” prepares you to take on the hard business skills required to run a department or business. At the highest levels, “Meeting the Leadership Challenge” delivers the leadership savvy you need to execute on your vision, while “Strategy and Innovation” offers strategic tools for guiding your organization over the long term.
Mastery
Meeting the Leadership Challenge
Lead transformation & change
Strategy & Innovation
Lead strategy & sustainability
Benefits for you
This program helps build strength in these core competency areas:
- Motivation
- Communication
- Managing conflict and difficult behaviour
- Trust and teamwork
- Power and influence
- Negotiation
- Decision making
- Managing change
“I received numerous ideas about people motivators, as well as insights about my personal strengths and places for improvement.”
Program content
- Motivating others: improving your ability to see situations through the eyes of your people, thinking creatively about how to motivate employees
- Communication: keys to effective communication, applied communication skills practice
- Dealing with difficult people: managing your stories and reactions to difficult people by using clear communication tools that deepen your understanding of the person and the situation
- Trust and teamwork: fostering trust and safety with teams, enhancing group decision making, performance and productivity
- Power and influence: skills and strategies for influencing people’s behaviours in order to obtain desired outcomes
- Managing conflict: using conflict resolution skills and an awareness of your own conflict style preferences to manage conflict effectively
- Negotiation: preparing for negotiations and applied negotiation skills practice
- Decision making: avoiding common biases and traps that can shape the decisions you and others make, using numbers to make smarter decisions
- Managing change: change and transition strategies to lead change for yourself and others
Program leaders
Erica Groschler
Dr. David Hannah
Upcoming sessions
Sep 27 - Oct 8 (Online Real Time
This program takes place on
non-consecutive days:
Day 1 | Monday, September 27
9:00am – 12:30pm: Motivating Others
Day 2 | Tuesday, September 28
9:00am – 12:00pm: Communication Skills
1:30pm – 4:30pm: Dealing with Difficult People
Day 3 | Thursday, September 30
9:00am – 12:00pm: Trust and Teamwork
Day 4 | Friday, October 1
9:00am – 12:00pm: Managing Conflict
1:30pm – 4:30pm: Negotiation Skills
Day 5 | Monday, October 4
9:00am – 12:00pm: Decision Making
Day 6 | Wednesday, October 6
9:00am – 12:00pm: Power and Influence
Day 7 | Friday, October 8
9:00am – 12:00pm: Managing Change
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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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