Engaging and Managing Stakeholders

The workshop is designed for those who want to strengthen stakeholder engagement and relationships. For example:

• Business Analysts and Subject Matter Experts 
• Project/Program Managers and Team Leads 
• General or Operational Managers 
• Key Stakeholders

• Ensure crystal clear understanding with stakeholders of their role 
• Communicate with stakeholders to uncover their needs, expectations and motivation 
• Identify stakeholder barriers before they occur 
• Define a stakeholder engagement strategy 
• Plan, execute and refine a stakeholder engagement plan 
• Generate cooperation, collaboration and consensus with stakeholders 
• Use a structured process to balance stakeholder’s conflicting needs 
• Apply proven techniques to effectively and continuously engage and influence key stakeholders

• Stakeholder management framework: key understandings to share with stakeholders, stakeholder characteristics, challenges in identifying the right stakeholders
• Planning stakeholder management: creating the stakeholder engagement strategy, assessing and categorizing stakeholders, discovering their motivations, defining their roles and responsibilities, creating the stakeholder engagement plan
• Managing and monitoring stakeholder engagement: when and how to maintain stakeholder engagement throughout the project or business endeavour, executing and refining the stakeholder engagement plan, developing a stakeholder dual action plan, dealing with conflicts and difficult stakeholders

Special features

This hands-on workshop includes simulated exercises to help you develop stakeholder management tools and techniques you can immediately apply back at work.

As part of the workshop, you will receive 13 PMI® Professional Development Units (PDUs).

Note:  participants in this program may qualify for up to $10,000 in funding through the Canada BC Job Grant program. Find out if you qualify.