Who is this for?
This workshop is designed for those who want to strengthen stakeholder engagement and relationships. For example:
- Business Analysts and Subject Matter Experts
- Project/Program Managers and Team Leads
- General or Operational Managers
- Key Stakeholders
“This is an excellent course that delivers what it promises! I came out with excellent understanding of the two critical aspects when working with stakeholders.”
Benefits for you
- Communicate with stakeholders to uncover their needs, expectations, motivation and roles
- Identify stakeholder barriers before they occur
- Define a stakeholder engagement strategy, and execute a stakeholder engagement plan
- Generate cooperation, collaboration and consensus with stakeholders
- Use a structured process to balance stakeholder’s conflicting needs
- Apply proven techniques to continuously engage and influence key stakeholders
Program content
Stakeholder Management Framework
- Key understandings to share with stakeholders
- Stakeholder characteristics
- Challenges in identifying the right stakeholders
Planning Stakeholder Management
- Creating the stakeholder engagement strategy
- Identifying, assessing and categorizing stakeholders: discovering their motivations, defining their roles and responsibilities
- Developing the stakeholder engagement plan
Managing and Monitoring Stakeholder Engagement
- Maintaining stakeholder engagement throughout the business initiative
- Executing and refining the stakeholder engagement plan, developing a stakeholder dual action plan
- Dealing with conflicts and difficult stakeholders
Special features
This hands-on workshop includes simulated exercises to help you develop stakeholder management tools and techniques you can immediately apply back at work.
As part of the workshop, you will receive PMI® Professional Development Units (PDUs).
Program leader

Denise Holleran-Boswell
Upcoming sessions
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .

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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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