Engaging and Managing Stakeholders

This workshop is designed for those who want to strengthen stakeholder engagement and relationships. For example:

• Business Analysts and Subject Matter Experts 
• Project/Program Managers and Team Leads 
• General or Operational Managers 
• Key Stakeholders

• Communicate with stakeholders to uncover their needs, expectations, motivation and roles 
• Identify stakeholder barriers before they occur 
• Define a stakeholder engagement strategy, and execute a stakeholder engagement plan 
• Generate cooperation, collaboration and consensus with stakeholders 
• Use a structured process to balance stakeholder’s conflicting needs 
• Apply proven techniques to continuously engage and influence key stakeholders

Stakeholder Management Framework

• Key understandings to share with stakeholders
• Stakeholder characteristics
• Challenges in identifying the right stakeholders

Planning Stakeholder Management

• Creating the stakeholder engagement strategy 
• Identifying, assessing and categorizing stakeholders: discovering their motivations, defining their roles and responsibilities
• Developing the stakeholder engagement plan

Managing and Monitoring Stakeholder Engagement

• Maintaining stakeholder engagement throughout the business initiative
• Executing and refining the stakeholder engagement plan, developing a stakeholder dual action plan
• Dealing with conflicts and difficult stakeholders

Special features

This hands-on workshop includes simulated exercises to help you develop stakeholder management tools and techniques you can immediately apply back at work.

As part of the workshop, you will receive PMI® Professional Development Units (PDUs).

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .