Design Thinking Leadership

This program is aimed at leaders at any level who want to build a deeper understanding of what design thinking is, how it is applied, and how to plan to begin implementing it in their organization.

• Appreciate the core principles and appropriate use of design thinking in organizations
• Comprehend the design thinking process and how it unlocks organizational creativity and agility
• Learn the essential tools and tactics used in the application of design thinking
• Apply design thinking to develop innovative new products, services and processes
• Organize and lead a design thinking session
• Maximize organizational learning through experimentation, while minimizing overall risk

Introduction to Design Thinking

Module 1: The Changing Business Context

• Disruptive forces driving the collapse of the traditional business model
• How leaders are using design thinking to nurture a collaborative, innovative culture 
• Divergent vs. convergent thinking and the double-diamond framework
• Core principles of design thinking and common variations

Module 2: The Designer’s Toolbox

• Ideation and different techniques
• Affinity clustering, dot-voting and prioritization
• Empathy mapping, personas and journey mapping
• Reframing and how-might-we statements

Applying the Design Thinking Method

Module 3: Failing Fast to Success 

• Thinking like a designer
• Developing and testing solutions
• Prototyping and the value of failing fast

Module 4: Design Thinking Leadership

• Cultivating a creative culture
• Principles and practices of design-driven leadership
• Effective story telling
• Planning a design thinking session

Special features

The online sessions are highly interactive, enabling you to network with peers, brainstorm ideas and work through an applied practice problem. 

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .