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At UBC Sauder Executive Education, we remain committed to supporting your ongoing professional development needs in face of challenging circumstances. For the latest updates, please visit our information page.

Executive Education

Conflict Management Strategies

Make conflict resolution part of a healthy work environment

Explore ways to make conflict management a core element of organizational strategy through the adoption of conflict resolution structures and processes including third-party roles. Prevent conflicts when possible, and resolve them in a fair and considerate manner when they do occur. Practice techniques for managing conflict on personal and team levels, and leave with an action plan for applying a conflict resolution process in your organization.

This program includes techniques for managing conflicts between managers and workers, as well as between co-workers. It does not cover legal, contractual or societal conflicts.

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