Explore our communication programs

Our popular communication programs help you build consensus and get results in a world of shrinking attention spans and disruptive technology.

Adaptive Communication: Thinking on Your Feet

Adapt rapidly to changing circumstances. Create innovative ideas on the fly. Communicate compelling narratives, and collaborate constructively with others.

Communicating in a Global Work Environment

Grow your awareness of diversity and globalization, and learn proven tools that can help you navigate the complexities of globalization in a time of organizational change.

Communicating without Authority

Practice proven techniques to increase your communication effectiveness when addressing others with more or equal authority, and receive constructive feedback to strengthen your approach.

Communication for the Senior Leader®

Learn to apply an inspirational leadership approach that drives people to action. Navigate complex political environments, build effective networks and nurture critical relationships.

Communication and Emotional Intelligence for Managers

This program’s unique “leading self” focus will encourage you to reflect on why you communicate the way you do, and to make commitments to improve your approach.

Conflict Management Strategies

Practice techniques for managing conflict on personal and team levels, and leave with an action plan for applying a conflict resolution process in your organization.

Effective Writing for Business

Learn to apply a reader-focused mindset for planning, organizing, drafting, refining and evaluating messages that capture the interest and commitment of busy readers.

Persuasion and Influence

Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence.

Presenting as a Leader™

Delivered in partnership with The Humphrey Group Inc., this powerful program will enable you to present your ideas so that others are inspired to act upon them.

Storytelling for Leaders™

Use storytelling as a powerful leadership tool. Tap into the stories you have within you and use them to authentically inspire and motivate your audiences.

Strategies and Skills of Negotiation

Learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple issues and parties, to negotiating online.

Taking the Stage ®

Communicate effectively to get your point across. Adopt a “taking the stage” mindset, and script yourself with clarity and intention. Unlock the power of your voice to achieve an authentic leadership presence.

Facilitation Skills for Leaders

Overcome challenging meeting stumbling blocks. Develop an individual action plan for showcasing your talent as a facilitative leader.

"I cannot say enough about how valuable this course was in helping to break down the key elements of an effective presentation to be a stronger communicator. The instructors were incredibly knowledgeable and gave us a great set of tools that we can take away and apply in our lives and professions. Great course!"

Danielle Jang
Media Relations and Government Affairs Advisor, Vancouver Fraser Port Authority

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