Executive Education

Communication and Emotional Intelligence for Managers

Leading self, leading others

Former title: Communication Skills for Managers

This program’s unique “leading self” focus is designed to help you deepen your understanding of how to be an effective leader and communicator from the inside out. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your personal, self-regulated interpersonal and leadership choices.

Note: early registration is advised for this popular program.

This program is suitable for any manager who wants to communicate and lead more effectively

  • Uncover and define your own leadership and communication style
  • Understand how your actions and words affect others
  • Open communication channels through empathy and active listening
  • Recognize what motivates others and communicate to them according to their needs
  • Inspire people by appealing to their values
  • Deliver helpful and supportive feedback, and seek feedback for oneself
  • Connecting emotional intelligence, personal leadership and communication
  • EQ foundations and what matters most
  • Focus and self-awareness
  • The communication process and individual differences
  • Emotional self-regulation
  • The importance of humility
  • Power and its effects, refining power
  • Motivating yourself and others
  • Giving and receiving effective feedback
  • Developing and communicating empathy 
  • Social skills and integrity
  • How to make a difference

Special features

This program is designed to develop real-world skills while deepening your self-awareness. It employs a dynamic mix of group discussions, activity-based development and feedback to help you reach your potential.

T Gurton

Tracey Gurton


Tracey is a faculty member at the UBC Sauder School of Business. She’s been with the University of British Columbia since 2002, and has been recognized for teaching excellence. She teaches full time in the MBA and BCOM programs in areas including Organizational Culture, Leadership, Emotional Intelligence, Managing Change, Group Decision Making and Trust on Teams. She also delivers professional development programs to executives, managers, and groups within private companies and public organizations, thereby helping these enterprises be a better place to work. She believes that a paramount responsibility in teaching, speaking and consulting is to bring theory to life, with practical examples and experiences. In 2020, Tracey received a Special Service Award for UBC Sauder’s exceptional transition to virtual classroom education during UBC’s COVID response. She and her colleagues also launched a new course called Values, Ethics and Community, which continues to receive high praise in UBC Sauder’s top-rated business degree.

Upcoming sessions

calendar Program dates
price_tag Fees and Taxes
notebook Format
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Jun 7 - 8, 2023
$2195.00 + tax (5%)



8:30am – 4:30pm in Vancouver, BC

8:30am – 4:30pm in Vancouver, BC

UBC Robson Square
Nov 15 - 16, 2023
$2195.00 + tax (5%)



8:30am – 4:30pm in Vancouver, BC

8:30am – 4:30pm in Vancouver, BC

UBC Robson Square

Participating organizations

Success stories

“This program has tremendous value for managers working with diverse teams and individuals. It provides a great chance to expand your managerial toolkit and grow yourself so you can foster a high-performing team and organization.” 
“The program had a great outline and relevant material. The instructor did an amazing job teaching and keeping the class interesting.” 

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