Benefits for you
- Uncover and define your own leadership and communication style
- Understand how your actions and words affect others
- Open communication channels through empathy and active listening
- Recognize what motivates others and communicate to them according to their needs
- Inspire people by appealing to their values
- Deliver helpful and supportive feedback, and seek feedback for oneself
“The program had a great outline and relevant material. Tracey did an amazing job teaching and keeping the class interesting.”
Program content
Day One
- Connecting emotional intelligence, personal leadership and communication
- EQ foundations and what matters most
- Focus and self-awareness
- The communication process and individual differences
- Emotional self-regulation
- The importance of humility
Day Two
- Power and its effects, refining power
- Motivating yourself and others
- Giving and receiving effective feedback
- Developing and communicating empathy
- Social skills and integrity
- How to make a difference
Special features
This program is designed to develop real-world skills while deepening your self-awareness. It employs a dynamic mix of group discussions, activity-based development and feedback to help you reach your potential.
Program leader

Tracey Gurton
Faculty
Tracey is a faculty member at the UBC Sauder School of Business. She has more than 18 years of experience teaching MBA, MM and BCOM programs in the areas of organizational culture, leadership, emotional intelligence, managing change, and trust on teams. She also delivers professional development programs to executives and managers in private and public organizations, with the objective of helping companies be a better place to work. Recognized for teaching excellence, she believes that a paramount responsibility in teaching, speaking, facilitation and consulting is to bring theory to life with practical examples and experiences.

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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
Stay in touch
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