Who is this for?
This program is suitable for any manager who wants to communicate and lead more effectively
Benefits for you
- Uncover and define your own leadership and communication style
- Understand how your actions and words affect others
- Open communication channels through empathy and active listening
- Recognize what motivates others and communicate to them according to their needs
- Inspire people by appealing to their values
- Deliver helpful and supportive feedback, and seek feedback for oneself
“The program had a great outline and relevant material. Tracey did an amazing job teaching and keeping the class interesting.”
Program content
- Connecting emotional intelligence, personal leadership and communication
- EQ foundations and what matters most
- Focus and self-awareness
- The communication process and individual differences
- Emotional self-regulation
- The importance of humility
- Power and its effects, refining power
- Motivating yourself and others
- Giving and receiving effective feedback
- Developing and communicating empathy
- Social skills and integrity
- How to make a difference
Special features
This program is designed to develop real-world skills while deepening your self-awareness. It employs a dynamic mix of group discussions, activity-based development and feedback to help you reach your potential.
Program leader

Tracey Gurton
Faculty
Tracey is a faculty member at the UBC Sauder School of Business. She’s been with the University of British Columbia since 2002, and has been recognized for teaching excellence. She teaches full time in the MBA and BCOM programs in areas including Organizational Culture, Leadership, Emotional Intelligence, Managing Change, Group Decision Making and Trust on Teams. She also delivers professional development programs to executives, managers, and groups within private companies and public organizations, thereby helping these enterprises be a better place to work. She believes that a paramount responsibility in teaching, speaking and consulting is to bring theory to life, with practical examples and experiences. In 2020, Tracey received a Special Service Award for UBC Sauder’s exceptional transition to virtual classroom education during UBC’s COVID response. She and her colleagues also launched a new course called Values, Ethics and Community, which continues to receive high praise in UBC Sauder’s top-rated business degree.
Upcoming offerings
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .

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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
Stay in touch
Stay in touch
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