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Better communication delivers better outcomes every time. Our popular communication programs help you build consensus and get results in a world of disruptive technology and shrinking attention spans.
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Communication and Emotional Intelligence for Managers
Strategies and Skills of Effective Negotiation
Persuasion and Influence
All Communication programs
Communication and Emotional Intelligence for Managers
Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your leadership choices.
Strategies and Skills of Effective Negotiation
Learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple issues and parties, to negotiating online. Engage in applied exercises to build real-world negotiation proficiency.
Persuasion and Influence
Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.
Taking the Stage ®
Offered in partnership with The Humphrey Group Inc., this program provides a purpose-built space for women leaders to elevate their leadership impact. Develop communication skills for unleashing an authentic leadership presence. Share your experiences with other women, and build a community of support.
Facilitation Skills for Leaders
Learn tools and skills for leading effective meetings and facilitating wider group discussions. Enable dialogues that generate trust and effective action. Overcome challenging situations. Develop an individual action plan for showcasing your talent as a facilitative leader.
The Write Stuff
This program will help you produce writing that is correct, clear, concise and effective. Find a natural writing voice that builds higher levels of trust and respect with readers. Write messages that put your best face forward and get results.
Adaptive Communication - Thinking on Your Feet
The word “Improv” is usually associated with comedy, but it is equally applicable in business. Become a more agile leader by integrating improvisational skills into your managerial toolkit. Develop a “ready for anything” mindset, and respond confidently in dynamic environments.
Strategies and Skills of Effective Negotiation
Learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple issues and parties, to negotiating online. Engage in applied exercises to build real-world negotiation proficiency.
Persuasion and Influence
Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.
Communication and Emotional Intelligence for Managers
Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your leadership choices.
Adaptive Communication - Thinking on Your Feet
The word “Improv” is usually associated with comedy, but it is equally applicable in business. Become a more agile leader by integrating improvisational skills into your managerial toolkit. Develop a “ready for anything” mindset, and respond confidently in dynamic environments.
Navigating Complex Negotiations
Gain a repertoire of new skills for conducting multi-party, multi-issue, online or cross-cultural negotiations. Develop a systematic and positive approach to negotiating with colleagues, teams, client and other stakeholder parties, and external groups of all kinds.
Communication for the Senior Leader ®
Delivered in partnership with The Humphrey Group Inc., this program focuses on the strong links between leadership and communication at the highest levels. Apply an inspirational leadership approach that drives people to action, and navigate complex political dynamics.
Conflict Management Strategies
Make conflict resolution part of a healthy work environment. Anticipate and prevent conflicts when possible, and resolve them in a fair and considerate manner when they do occur. Practice techniques for managing conflict on both personal and team levels.
Communicating without Authority
This program provides strategies and skills that anyone with limited authority can use to communicate with competence, confidence, and credibility. Overcome obstacles to success, and increase your effectiveness when addressing others with more or equal authority.
The Trusted Presenter
Presenters who establish trust are able to reinforce leadership and make action easier for audiences. This workshop helps you design and deliver audience-centred presentations that build trust and credibility, and that get you the action needed to move people and projects forward.
"I cannot say enough about how valuable this course was in helping to break down the key elements of an effective presentation to be a stronger communicator. The instructors were incredibly knowledgeable and gave us a great set of tools that we can take away and apply in our lives and professions. Great course!"