Leadership skills to unlock the potential in people
The same skills coaches use to create superb athletes and performing artists can work wonders in organizational settings too. In this action-packed workshop, you will learn critical coaching and mentoring skills for driving improved performance in your team. You’ll learn to develop competencies and confidence in yourself and others, and promote a “can-do” attitude for getting the job done well.
Upcoming sessions
(1 of 3 offerings)(2 of 3 offerings)(3 of 3 offerings)
This workshop is for managers, team leaders and others who have the responsibility of coaching and mentoring people for increased performance and career success.
Improve performance by engaging in effective coaching and mentoring conversations
Adapt your coaching style to any given situation
Expand your understanding and empathy by listening on many levels
Ask insightful questions to get a better picture of the person and their situation
Give and receive constructive feedback
Forge better relationships with your team
Behaviours of a Great Coach
What makes for a good vs. an ineffective coach?
Making the case for coaching: benefits and opportunities
The Four Levels of Listening
The nature and experience of listening at each level
Small group listening practice
Asking Questions: Best Practices
Open vs. closed questioning and when to use each
Questioning for facts vs. questioning for feelings
Small group questioning practice
Giving and Receiving Feedback
A feedback model for observation/effect/suggestion
Small group practice in giving and receiving feedback
The GROW Model
Using an effective model of coaching and mentoring to clarify goals, gain insight, generate options and build commitment
Small group practice in applying the GROW model
Building your Coaching Skills
Small group coaching practice
Special features
This experiential workshop includes hands-on exercises and demonstrations to help you build your coaching and mentoring skills.
Dr. Alex Trisoglio
Alex is an executive coach and leadership adviser with extensive experience in leadership development, performance improvement and organizational change. His experience includes more than 20 years advising senior leaders at McKinsey & Co. and four years working with the CEO and Management Team at IFC/The World Bank.