Who is this for?
This workshop is for managers, team leaders and others who have the responsibility of coaching and mentoring people for increased performance and career success.
"I was really impressed with the level with which I was able to connect with the participants in the online setting. I felt it was even easier to go a little deeper online. The instructor was extremely engaging and really knew the subject matter. I learned a lot!"
Benefits for you
- Improve performance by engaging in effective coaching and mentoring conversations
- Adapt your coaching style to any given situation
- Expand your understanding and empathy by listening on many levels
- Ask insightful questions to get a better picture of the person and their situation
- Give and receive constructive feedback
- Forge better relationships with your team
“I was very pleasantly surprised at how engaging the group and the activities were, especially given the online format. There was a great balance of instruction, support and constructive criticism. We were given real tools to work with, and the live coaching session was especially helpful.”
Program content
Behaviours of a Great Coach
- What makes for a good vs. an ineffective coach?
- Making the case for coaching: benefits and opportunities
The Four Levels of Listening
- The nature and experience of listening at each level
- Small group listening practice
Asking Questions: Best Practices
- Open vs. closed questioning and when to use each
- Questioning for facts vs. questioning for feelings
- Small group questioning practice
Giving and Receiving Feedback
- A feedback model for observation/effect/suggestion
- Small group practice in giving and receiving feedback
The GROW Model
- Using an effective model of coaching and mentoring to clarify goals, gain insight, generate options and build commitment
- Small group practice in applying the GROW model
Building your Coaching Skills
- Demonstration and small group coaching practice
- Individual coaching sessions with the program leader
Special features
This experiential workshop includes hands-on exercises and demonstrations to help you build your coaching and mentoring skills. You will also receive one-on-one coaching with the program leader.
Program leader
Dr. Alex Trisoglio
Upcoming sessions
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .
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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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