Fundamentals of business analysis in managing projects
Explore the functions of the Business Analyst in supporting the project process: from pre-project activities such as justifying the project, to eliciting and managing user requirements, to ensuring that stakeholder needs are satisfied. Gain tools and techniques you can immediately apply back at work to evaluate business opportunities and to elicit, prioritize, communicate and validate requirements, and manage scope throughout the project life cycle.
Attendees include Business Analysts, Systems Analysts and IT Professionals, Project Managers and Team Leads, Customers and Users, and others who want to enhance their ability to analyze business options and solutions.
Great course and amazing instructor. Denise has years of real project experience so she teaches practical knowledge you can't learn from reading a book. There's so much you can learn because of the wealth of knowledge and experience the instructor has with real projects and the well thought out curriculum. Highly recommended for those just starting out as a Business Analyst, as well as those with experience.
Anne Siopongco - Operations Process Lead, FortisBC
What you will learn
Expand your knowledge of the roles, responsibilities, tools, critical issues and pitfalls of business analysis
Increase your understanding of feasibility studies and business cases
Use collaborative processes to develop requirements that meet the project's strategies and objectives
Plan a detailed requirements development process using best practices
Improve creative problem-solving skills using lateral thinking techniques
Employ communication strategies that ensure stakeholder contact, feedback and satisfaction
I will be able to apply the tools and techniques I learned in this course immediately back on the job.
Brenda Fernie - Program Manager, Coast Mountain Bus Company
Understanding the fundamentals of business analysis: PMI® project management processes, phases and life cycle, Business Analyst roles/core competencies, requirement types, IIBA® knowledge areas
Analyzing business opportunities: feasibility studies, affinity diagrams and decision tree analysis, return on investment models, preparing the business case
Analyzing stakeholders: defining stakeholder roles and responsibilities, categorizing stakeholders, developing a stakeholder matrix
Analyzing requirements: creating the requirements document, eliciting, prioritizing and documentation techniques, validating with stakeholders, mapping requirements to business strategy and benefits, project scope statement
Managing requirements with stakeholders: ensuring customer involvement, implementing customer feedback and change control processes, problem solving, managing stakeholder communications
The course is aligned to the Project Management Institute's and the International Institute of Business Analysis' standards. As part of the workshop, you are eligible to receive PMI® Professional Development Units (PDUs) or IIBA® Continuing Development Units (CDUs).
Denise is the founder and Managing Partner of Collaborators In Knowledge Inc. She brings more than 40 years of practical experience in managing, auditing and rescuing multi-million dollar projects. She has also trained thousands of students from the private and public sectors in the best practices of portfolio and project management. She is the past President of the Society of PMPs of Greater Vancouver.