Who is this for?
Attendees include Business Analysts, Systems Analysts and IT Professionals, Project Managers and Team Leads, Customers and Users, and others who want to enhance their ability to analyze business options and solutions.
"There's so much you can learn because of the well thought out curriculum and the wealth of knowledge and experience the instructor has with real projects. Highly recommended for those just starting out as a Business Analyst, as well as those with experience."
Benefits for you
- Expand your knowledge of the roles, responsibilities, tools, critical issues and pitfalls of business analysis
- Increase your understanding of feasibility studies and business cases
- Use collaborative processes to develop requirements that meet the project's strategies and objectives
- Plan a detailed requirements development process using best practices
- Improve creative problem-solving skills using lateral thinking techniques
- Employ communication strategies that ensure stakeholder contact, feedback and satisfaction
"I will be able to apply the tools and techniques I learned in this course immediately back on the job."
Program content
- Understanding the fundamentals of business analysis: PMI® project management processes, phases and life cycle, Business Analyst roles/core competencies, requirement types, IIBA® knowledge areas
- Analyzing business opportunities: feasibility studies, affinity diagrams and decision tree analysis, return on investment models, preparing the business case
- Analyzing stakeholders: defining stakeholder roles and responsibilities, categorizing stakeholders, developing a stakeholder matrix
- Analyzing requirements: creating the requirements document, eliciting, prioritizing and documentation techniques, validating with stakeholders, mapping requirements to business strategy and benefits, project scope statement
- Managing requirements with stakeholders: ensuring customer involvement, implementing customer feedback and change control processes, problem solving, managing stakeholder communications
Special features
The course is aligned to the Project Management Institute's and the International Institute of Business Analysis' standards. As part of the workshop, you are eligible to receive PMI® Professional Development Units (PDUs) or IIBA® Continuing Development Units (CDUs).
Program leader

Denise Holleran-Boswell
Upcoming sessions
Stay tuned for future offerings of this program! Please contact us to notify you when it will be offered again. You may also subscribe to our email list for Executive Education program updates and exclusive event invitations.
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .

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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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