Business Analysis Essentials

Attendees include Business Analysts, Systems Analysts and IT Professionals, Project Managers and Team Leads, Customers and Users, and others who want to enhance their ability to analyze business options and solutions.

• Expand your knowledge of the roles, responsibilities, tools, critical issues and pitfalls of business analysis
• Increase your understanding of feasibility studies and business cases
• Use collaborative processes to develop requirements that meet the project's strategies and objectives
• Plan a detailed requirements development process using best practices
• Improve creative problem-solving skills using lateral thinking techniques
• Employ communication strategies that ensure stakeholder contact, feedback and satisfaction

• Understanding the fundamentals of business analysis: PMI® project management processes, phases and life cycle, Business Analyst roles/core competencies, requirement types, IIBA® knowledge areas
• Analyzing business opportunities: feasibility studies, affinity diagrams and decision tree analysis, return on investment models, preparing the business case
• Analyzing stakeholders: defining stakeholder roles and responsibilities, categorizing stakeholders, developing a stakeholder matrix
• Analyzing requirements: creating the requirements document, eliciting, prioritizing and documentation techniques, validating with stakeholders, mapping requirements to business strategy and benefits, project scope statement
• Managing requirements with stakeholders: ensuring customer involvement, implementing customer feedback and change control processes, problem solving, managing stakeholder communications

Special features

The course is aligned to the Project Management Institute's and the International Institute of Business Analysis' standards. As part of the workshop, you are eligible to receive PMI® Professional Development Units (PDUs) or IIBA® Continuing Development Units (CDUs).

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .