Global Executive Education

Executive certificate in health administration

Module 4: Leadership and Service Delivery

Leading Organizations for Change

Influence self and others to work together to achieve common goals and system transformation


  • Understand and manage self
  • Effectively engage and foster development in others
  • Achieve results by setting direction, strategically aligning decisions, taking action and assessing and evaluating
  • Use critical thinking and innovation to champion change and system transformation


  • Concepts of leadership
  • Levels of leadership
  • Managing conflict and negotiation
  • Systems thinking, Innovation and change


E-Health as it relates to health system governance, project management, accountability, risk analysis, management, ethical, privacy, and policies


  • Use data, clinical information systems and technology to improve access, delivery and quality of health care
  • Apply best practices in e-health

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