Global Executive Education

Executive certificate in health administration

Module 3: Healthcare Decision Making

Resource Allocation and Operations Management

Improve the quality and operational performance using tools to understand how systems work, how to evaluate them and how to change them


  • Apply a systematic approach to analyzing processes to identify and alleviate bottlenecks and waste
  • Optimize resources and set priorities using internationally recognized tools for best practice
  • Use quality improvement and measurement processes and matrices to improve value for money


  • Priority setting and resource allocation
  • Ethical decision making
  • Quality Matrices and Frameworks

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