Ronald T. Cenfetelli
Selected publications
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Islam, A. N., Cenfetelli, R., & Benbasat, I. (2020) “Organizational buyers’ assimilation of B2B platforms: Effects of IT-enabled service functionality”, The Journal of Strategic Information Systems, 29(1), 101597.
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Al-Natour, S., Benbasat, I., Cenfetelli, R.T., “Designing Online Virtual Advisors to Encourage Customer Self-disclosure: A Theoretical Model and an Empirical Test” to Journal of Management Information Systems (forthcoming)
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Al-Natour, S., Grange, C., Cenfetelli, R.T., Benbasat, I. “A Methodology for Improving the Practical Relevance of Belief-Based Information Technology Usage Theories”, Information & Management (forthcoming)
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Xu, D.J., Benbasat, I., and Cenfetelli, R.T., (2020) "The Relative Effect of the Convergence of Product Recommendations from Various Online Sources " Journal of Management Information Systems, 37(3), 788-819.
- Gerlach, J., and Cenfetelli, R.T., (2020) “Constant Checking Is Not Addiction: A Grounded Theory of IT-Mediated State-Tracking”, Management Information Systems Quarterly, 44 (4), pp. 1705-1732
- Xu, D.J., Benbasat, I., and Cenfetelli, R., (2017) "A Two-Stage of Generating Product Advice: Proposing and Testing the Complementarity Principle" Journal of MIS, Vol. 34, No. 3, pp. 826-862
- Tan, C.W., I. Benbasat, and Cenfetelli, R. (2016) “An Exploratory Study of the Formation and Impact of Electronic Service Failures” Management Information Systems Quarterly, Vol. 40 No. 1, pp.1-29, March 2016.
- Xu, D.J., Cenfetelli, R.T., Aquino, K., (2016) "Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and actual purchase behavior in the buyer-seller context", Journal of Strategic Information Systems, 25 (1), March, pp. 15-31
- Xu, D.J., Benbasat, I., Cenfetelli, R.T., (2014) The Influences of Online Service Technologies and Task Complexity on Efficiency and Personalization”; Information Systems Research, 25 (2), pp. 420–436
- Xu, D.J., Benbasat, I., Cenfetelli, R.T., (2014). " The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents" MIS Quarterly, 38(2), pp. 379-406, June 2014.