Your day looks different. The one constant is the need to learn, to upskill and to ensure that your contributions to your team and your organization continue to be valued.
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Complete all 5 programs in the series
Program leader
Dr. Gail Levitt
Programs
Collaborating with Remote Teams
December 3 | 8:30 am - Noon
Working with remote teams, either as a leader or a member, can be challenging. But when remote teams learn how to collaborate well, they are more motivated and empowered to perform at their productive best. In this half-day workshop, you will learn how to collaborate successfully with remote teams in order to achieve performance goals. Mobilize the power of remote teams to generate creative options and solutions. Facilitate effective group decision making. Encourage everyone to contribute equally. Enable peak performance in both individuals and groups.
Productivity Tips for the “New Normal” Workplace
December 8 | 8:30 am - Noon
The pandemic has required business professionals to adapt to many unexpected changes, including working remotely with unfamiliar technology, following new protocols and managing resource shortages. Applying a productivity management approach based on energy, focus and stamina can help them navigate these new realities and deliver effective business results. This half-day program offers useful tips for the three essential pillars of a work productivity: shifting one’s energy, having a clear focus, and developing more stamina to deal with change. Apply strategies and techniques for thriving in the “new normal.” Maintain a healthy life-work balance, while achieving results with a renewed sense of calm.
Agile Leadership Strategies and Techniques
December 15 | 8:30 am - Noon
Today’s leaders face many challenges related to the pandemic, including uncertainty, change and chaos. To survive and thrive in this new environment, leaders need to adapt by thinking and responding differently. In this half-day program, you will explore key agile leadership strategies and techniques for various situations when directing, coaching, advising and entrusting. Connect with your peers, as you apply what you are learning in real time.
Managing Customer Expectations in Times of Change
January 19 | 8:30 am - Noon
It is likely that anyone interacting with customers these days has experienced some degree of stress managing their expectations and reactions. It can be challenging for both you and them to process bad news, support new policies, practice new procedures, and adapt new approaches amidst continuous change. In this half-day program, you will learn to manage customer expectations more proactively on three levels: feeling, thinking and responding. Set expectations with internal and external customers by applying techniques for de-personalizing, empathizing, clarifying, framing and summarizing. Communicate effectively to enhance your customer relationships during disruptive times.
Managing Virtual Meetings More Efficiently
January 26 | 8:30 am - Noon
By now, virtual meetings have become a standard way of doing business and communicating with the people you work with. But many virtual meetings are not as efficient and effective as they could be. Unclear purpose, information overload and lack of participant engagement are all common challenges when conducting meetings online. This half-day program provides tips and techniques for planning and executing virtual meetings that will engage people for peak performance. Clarify the meeting purpose and keep things focused on what is most important. Optimize platform options by using visual and audio inputs in an energizing way. Make efficient and effective use of meeting time. Encourage full involvement, and ensure that everyone’s voice gets heard.
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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
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