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Process Fundamentals

An organization’s success depends on how efficiently and effectively it executes its strategic goals. This requires a detailed understanding of the processes that are used to produce and deliver goods and/or services to customers. This module will provide students with an introduction to operations analysis. Topics included are process analysis, capacity analysis, process design, theory of constraints, and lean operations. The module is designed to serve students interested in pursuing a career in operations and supply chain management, and those students with career interests in other areas who wish to expand their knowledge of this area.

Instructor Biography – Harish Krishnan

Course Outline – Class of 2018 (Updated November 8, 2017)

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