Understanding and Managing Change

A Survival Guide for Helping Your People Deal Constructively with Change

Course Level: Fundamental

This course looks at organizational change from a people and process perspective. Learn how change impacts people, and what leadership behaviours are needed to manage the upheaval. Explore a comprehensive process for helping people prepare for and adapt to change. Practice skills for supporting your team in times of uncertainty, and for facilitating the transition process.


  • Comprehend the core dynamics of change in organizations
  • Develop an approach to implementing change imposed from above
  • Help team members cope with feelings of victimization, insecurity, frustration and cynicism
  • Encourage desired attitudes, and assist people in adopting new initiatives
  • Communicate a convincing message that facilitates change by involving others
  • Operate as a cornerstone for healthy transformation


Canada BC Job Grant 

2018/2019 Course Calendar