Module 4: Leadership and Service Delivery

Topic Areas: Leading Organizations for Change and E-Health

Program Dates: February 23 - 26, 2018

Program Format

Leading Organizations for Change   E-Health

Influence self and others to work together to achieve common goals and system transformation


  • Understand and manage self
  • Effectively engage and foster development in others
  • Achieve results by setting direction, strategically aligning decisions, taking action and assessing and evaluating
  • Use critical thinking and innovation to champion change and system transformation

E-Health as it relates to health system governance, project management, accountability, risk analysis, management, ethical, privacy, and policies


  • Use data, clinical information systems and technology to improve access, delivery and quality of health care
  • Apply best practices in e-health

Toolkit: Concepts of leadership; Levels of leadership; Managing conflict and negotiation; Systems thinking, Innovation and change


Toolkit: E-health and clinical data:; laboratory and radiology information systems; electronic messaging; telemedicine for home and primary care settings


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