Module 3: Healthcare Decision Making

Topic Areas: Resource Allocation and Operations Management

Program Dates: November 17 - 20, 2017

Program Format

Resource Allocation and Operations Management

Improve the quality and operational performance using tools to understand how systems work, how to evaluate them and how to change them


  • Apply a systematic approach to analyzing processes to identify and alleviate bottlenecks and waste
  • Optimize resources and set priorities using internationally recognized tools for best practice
  • Use quality improvement and measurement processes and matrices to improve value for money

Toolkit: Priority setting and resource allocation; Ethical decision making; Quality Matrices and Frameworks


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