You’ve watched them comfort colleagues, defuse tense situations and take the heat from tough bosses. These toxic handlers voluntarily shoulder the sadness, frustration, bitterness and anger of others so that high-quality work continues to get done.
Each year, holiday sales like Black Friday offer big deals for customers, but also send dozens of people to hospital across the country. But according to new research co-authored by the UBC Sauder School of Business, the seeds of consumer aggression can grow long before customers even set foot in a store.
In January 2017, Alberta and Ontario will join British Columbia and Quebec as the only Canadian provinces with carbon-pricing plans, while Prime Minister Justin Trudeau recently proposed a national carbon “floor price” to be implemented by 2018.
Being ignored at work is worse for physical and mental well-being than harassment or bullying, says a new study from the UBC Sauder School of Business.
A new UBC Sauder research centre is looking for the cure to health care inefficiencies. Harnessing mathematical models, they’re crunching data generated by hospitals, labs, research centres and more to give practitioners in the field a whole new way of looking at their operations.