Learning and Technology Services follows a three-phased methodology to manage projects:
Evaluate
The project team researches and documents the current and proposed state, develops requirements and high-level specifications, determines the best alternatives and recommends a solution. The Evaluate phase will recommend a Build or Buy solution. Following approval of the Evaluate phase, the project team moves to Build.
Build
This phase involves detailed design and development of an application or website and /or it may involve the procurement of software. Regardless of the Build-or-Buy decision, the software needs to be integrated into the Sauder and UBC software and infrastructure environments. This phase includes the set up of business rules and user administration access and ”skinning” the application or website to give it the Sauder brand look-and-feel. During the Build phase, there is an iterative and ongoing review with clients and users of software capabilities and business requirements.
Deploy
In this phase, the application, website or service undergoes User Acceptance Testing and is launched into production. Training and communications programs are implemented. Once the Project Sponsor approves the completion of the project, it is handed over to the business area for ongoing operation.
| Evaluate |
Build |
Deploy |
- Work with client to identify business need and prioritize against strategy
- Develop project management plan and approach (starting with the Project Charter)
- Gather business and user requirements based on user needs
- Explore alternatives and recommend approach
- Get sign off from project sponsor to proceed to build phase
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- Define project functional and technical specifications
- Develop wire frames, storyboards and screen sequencing to conceptualize design prototype and information architecture
- Build content, design and information architecture based on ongoing user testing
- Determine business process impacts and changes
- Build or integrate application into website and complete user acceptance testing
- Complete communications, documentation and training plans
- Get sign off from project sponsor to proceed to deploy phase
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- Train users and support staff
- Communicate to internal and external stakeholders
- Launch application into production and validate
- Provide ongoing maintenance plan for operational team
- Handover application to the client or business unit
- Complete project wrap up and project review
- Get sign off from project sponsor and close project
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