Working in teams is a reality in organizations today. Teams have more talent and experience, more diverse resources, and greater operating flexibility than individual performers. It is not a leader’s style that determines how well a team performs, but how well a leader designs and supports a team so that team members can manage themselves. Effective team leadership requires key conditions that any leader can put in place to increase the likelihood of team success.
This course explores the fundamentals of building highly effective teams by analyzing team structure, team dynamics, team conflict and team leadership practices. Students will also explore leading teams in the context of managing different personalities, cultures, differing political agendas, and varying skill levels. The course will cultivate students’ understanding of the theories underlying group and team behavior while informing how best to effectively lead teams in their quest to contribute positively to organization and business success.
By the end of this course, students will be able to:
- Develop a Team Charter that specifies purpose and objectives, structure, decision-making procedures and individual skills.
- Design, set up, and manage teams so they have the highest possible chance of success.
- Describe typical group/team dynamics and the role of interpersonal relations and communications.
- Define effective and ineffective ways to resolve conflict and disagreements when they arise in a team setting.
- Using a set of assigned case analysis questions, recommend strategies and tactics to enhance overall team effectiveness and efficiency.
- Conduct a team effectiveness assessment.
Instructor Biography - Sharka Stuyt & Rob Prowse
Course Outline - Class of 2018 (Updated January 2, 2018)
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