Information for Applicants

Information for applicants on our cancellation policies, special deals on accommodation and other important information. Please contact us for further information.

 Accommodation

Where to stay in Vancouver


For seminars held at UBC Robson Square we recommend that you contact the Fairmont Hotel Vancouver for a preferred Sauder Executive Education rate (subject to availability).

900 West Georgia Street
Vancouver, BC V6C 2W6
(Map Location

For Reservations - Click here

Contact:
Debra Elless
Reservations Agent

Phone
 604-662-1901
Email  debra.elless@fairmont.com.
Hours (Monday - Friday)  8:30AM - 5PM. 

Reservations can also be made by contacting a 24 hour Global Reservations Centre at 1-800-441-1414.

 Group registration

Get 10% off program fees on group registrations

  • When a team of three or more people from the same organization attends the same seminar on the same date, each registrant receives a discount of 10% off the regular course fee. 

Please call us to take advantage of this promotion.

Tel: 604-822-8400
Toll Free: 1-800-618-EXEC (for calls inside Canada)

 

 Guarantee

Our guarantee to you


Customer satisfaction is important to us. If you are not satisfied with a course for any reason, we will give you a credit note or refund.

Please Contact:

Jackie Howard
Director, Program Management
P 604.822.8262
E jackie.howard@sauder.ubc.ca 

 Cancellation Policy

Registrant cancellations, transfers, refunds and substitutions


Many of our expenses are incurred within the three week period just before the seminar. Our cancellation policy reflects the fact that these expenses cannot be recovered in the event of late cancellations.

GST will be added to all published administration fees.

Regular Seminars

For Cancellations received:

  • at least THREE WEEKS before the seminar, you will receive a refund, credit note or transfer to another seminar less a $50 administration fee
  • TWENTY to SIX days before the seminar, you will receive a refund, credit note or transfer to another seminar less a $250 administration fee
  • FIVE to ONE day(s) before the seminar, you will receive a transfer to another seminar less a $500 administration fee


If you cancel within 24 hours, or do not attend the seminar, you are NOT eligible for any refunds, transfers or credits.

Substitutions are welcome. If you cannot attend, substitutions are permitted any time up to and including the first day of the seminar.

Residential Programs - (those that include accommodations)

For Cancellations received:

  • at least THREE WEEKS before the seminar, you will receive a refund, credit note or transfer to another seminar less a $500 administration fee
  • TWENTY to EIGHT days before the seminar, you will receive a refund, credit note or transfer to another seminar less 50% of the program fee

If you cancel within SEVEN DAYS before, or do not attend the seminar, you are NOT eligible for any refunds, transfers or credits.

Substitutions are welcome. If you cannot attend, substitutions are permitted any time up to and including the first day of the seminar.

Seminar Substitutions and Cancellations

In the event of a last minute scheduling problem, we reserve the right to substitute a fully qualified speaker who is not listed in the course description.

A seminar may occasionally be cancelled due to insufficient enrollment or extremely poor weather. If a seminar is cancelled for any reason, the University's liability is limited to a refund of the program fee or a credit note, whichever you prefer.