Certificate in Dental Practice Management

Building a Business Worth Smiling About


dental program

Presented in Partnership with -
         
dentallogo2

     
Endorsed by -
          
BC Dental Association
                            
     

Minimize costs, Maximize income, Increase Patient Satisfaction

Are you managing your people, processes, costs and revenues as effectively as you could be? Maximize your income by developing a patient-centric practice that applies best practices in business management and strategy. Designed and delivered by Sauder Business School professors and dental practitioners, and based on industry best practices, the concepts and skills presented in this certificate program will help you make smart business decisions.

Takeaways

This program provides the following takeaways in an integrated, applicable manner, focused on dental practices:

Business Strategy

  • Identify your goals and evaluate business challenges and opportunities
  • Understand industry trends as they affect your practice and dentistry
  • Consider numerous ways to reduce your costs
  • Appreciate all of the advantages and disadvantages of new technology

Accounting/Finance

  • Assess your own practice, and identify and measure Key Performance Indicators
  • Determine what your practice is worth
  • Interpret your Financial Statements to uncover hidden costs
  • Evaluate cost structures and cash flow

Leading People

  • Broaden your understanding of effective leadership
  • Build a culture that reflects your strategy and values
  • Design an effective performance management and reward system
  • Address one-on-one challenges; lead others to lead themselves

Operations

  • Identify what drives efficiency in your practice
  • Streamline your Service Operations
  • Understand cost drivers in your service
  • Design your operations to meet your strategy

Services Marketing

  • Understand what drives patient behavior and how patients evaluate your practice
  • Identify problem areas in service delivery that frustrate both patients and staff
  • Implement techniques to measure patient perceptions and satisfaction
  • Improve service delivery to increase patient satisfaction and staff morale

Special Features

In addition to formal classroom sessions, the program includes prominent guest speakers on topics such as Personal Wealth Management, Investment Strategies and other areas critical to personal and professional success.

 

Canada BC Job Grant