Takeaways

• Comprehend the core dynamics of change in organizations: what leads to change, what is involved and who is affected
• Leverage organizational culture to help shape desired behaviours
• Develop an approach to implementing change imposed from above
• Understand why people often resist and struggle with change
• Help team members cope with feelings of insecurity, frustration and cynicism
• Communicate a convincing message and vision that others can commit to
• Step out of the victim mindset, to become a catalyst for healthy transformation

Course Content

• Change management responsibilities and best practices
• The sources of stress associated with change
• How concise, honest and ongoing communication facilitates successful change
• How organizational culture encourages or inhibits change
• Preparing yourself as a manager, and getting the resources you need
• Preparing others for change: avoiding a "victim" mentality
• Promoting a sense of urgency, responsibility and accountability
• Acting as a change agent and identifying others who will do the same
• Dealing constructively with resistance
• Influencing people’s perspectives, attitudes and behaviours in positive ways
• Communicating an inspirational message and vision
• Leading change from wherever you stand on the organizational chart

This program is suitable for managers who want to lead more effectively in today’s turbulent work environments.

"An absolutely amazing course that everybody should take. I felt engaged, respected and appreciated by an exceptional instructor."

"This course is appropriate for any manager experiencing and impacting change. It begins with an introspective dissection of change's effects on the psyche for oneself and one’s team, which builds to effectively shaping tailored change management initiatives to maintain forward momentum in the organization. I walked away with renewed empathy, and tools to reconnect my team to the vision and end goal beyond the immediate pain of transition."