Communication Skills for Managers

Leading Self, Leading Others


This course is designed to help you sharpen your leadership impact by building your communication abilities – from the inside out. The program’s unique “leading self” focus will encourage you to reflect on why you communicate the way you do, and to make commitments to improve your approach. You will also learn to open the communication channels between yourself and others, providing them with the guidance they need to succeed.

Takeaways

  • Uncover and define your own leadership and communication style
  • Increase your self-awareness and understand how your actions and words affect others
  • Use communication as an extension of interpersonal skills and personal leadership choices
  • Recognize what motivates others, and communicate to them according to their needs
  • Communicate with empathy and compassion
  • Inspire people by appealing to their emotions
  • Defuse and respond to difficult circumstances
 

UPCOMING OFFERINGS

Canada BC Job Grant 

2017 Course Calendar