Developing a business worth smiling about
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Presented in Partnership with -
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Endorsed by -
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EARLY BIRD PRICING | $5,900
Register before August 15 and receive a $700 discount ... LEARN MORE
As in all successful organizations, the efficient management of systems, costs and revenues is critical to success. For dental professionals, understanding how to manage these factors and improve customer retention through quality of care are key to developing a sustainable, patient-centric practice.
Designed and delivered by Sauder professors and dental practitioners, and based on industry best practices and key measurements, the concepts and skills presented in this certificate program will help you streamline your systems and make smart decisions for the future.
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Featured on DrBicuspid.com
"UBC Program emphasizes practice management"
Read More
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Takeaways
- Assess your own practice, and identify and measure Key Performance Indicators
- Develop a concrete action plan for moving forward
- Understand industry trends as they affect your practice and industry
- Assess and minimize risk
- Understand your Financial Statements to uncover hidden costs
- Identify goals and establish an action plan for your practice
- Establish a sound Service Marketing strategy
- Better manage and motivate staff
- Understand what your practice is worth
- Evaluate cost structures and cash flow
- Expand your understanding of leadership
- Build a team culture that reflects your strategy and values
- Foster better employee communication
- Assess the lifetime value of patients
- Manage the intangibles: how patients evaluate services
- Identify what drives efficiencies in your practice
- Streamline your Service Operations
- Evaluate business challenges and opportunities
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What participants are saying about this certificate:
“I have never found a course like this available for dentists and their team members. It is unique and informative. The course exceeds all expectations and delivers material and, most importantly, effective tools to improve all aspects of dental practice management. It covers everything they don’t teach at dental school but is so important in creating a successful dental practice and a delightful career.”
"I appreciated learning from business educators, not individuals who specialize in teaching dentists. I liked that the teaching was based on real time Canadian and BC economic data. I think non-dental educators brought new insights to the module."
"I liked most the academic rigor of the approach. I find most practice management courses to be very sales oriented without much data to back up their claims."
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Special Features
In addition to formal classroom sessions, the program includes prominent guest speakers on topics such as Personal Wealth Management, Investment Strategies and other areas critical to personal and professional success. You will also have opportunities to share experiences with your peers through networking dinners.
Dates
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Module
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Dates
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Module 1
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April 13 - 15, 2012
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October 18 - 20, 2012
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Module 2
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May 10 - 12, 2012
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November 1 - 3, 2012
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Module 3
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June 21 - 23, 2012
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November 29 - December 1, 2012
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Program Faculty
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Mr. Steve Alisharan
Steve is a lecturer in accounting and management information systems at the Sauder School of Business. He is also a Chair of the MBA Core and former Director of the Executive Education division. A Chartered Accountant and Certified Management Accountant, he teaches professional accounting courses and executive seminars
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Dr. Jim Armstrong
Jim is the CEO of Aarm Dental Group. He is an MBA trained dentist through 2 MBA programs 12 years apart; and a past president of the BCDA. Jim serves as an editorial consultant for the JCDA and a CDA media expert on dental management issues. Jim chairs the Economics Committee for the BCDA which produces the fee guide for the BCDA. His research and writing interests are in the areas of service marketing, finance, and strategy/policy as it pertains to the dental profession.
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See Dr. Jim Armstrong's article "When Will This #*$* Recession End?" in the BCDA's The Bridge publication.
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Dr. Anthony Boardman
Anthony is the Van Dusen Professor of Business Administration at the Sauder School of Business. His interests include strategic analysis and implementation and the effects of ownership on performance. He teaches strategic analysis to business executives internationally, and serves as a consultant to organizations on strategic and economic issues.
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Dr. Mahesh Nagarajan
Mahesh is an Assistant Professor in the Operations and Logistics Division at the Sauder School of Business. His areas of expertise include supply chain management, applied game theory and inventory management.
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SPEAKER at the Pacific Dental Conference (March 8, 2012). LEARN MORE
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Dr. Tim Silk
Tim teaches marketing courses in Sauder’s MBA program. An award winning teacher, he has taught and consulted on product and branding issues for major organizations in the U.S. and Canada. Formerly he was an advertising account executive and a marketing manager for a soft-drink company.
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Dr. Daniel Skarlicki
Daniel is the Edgar Kaiser Chair of Organizational Behaviour at the Sauder School of Business. He conducts executive programs on negotiations and performance management across North and South America, Europe and Asia. His research interests focus on how people respond to justice and injustice in the workplace.
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Pricing
EARLY BIRD PRICING | $5,900
Register before August 15 and receive a $700 discount.
The complete program includes continental breakfast and lunch each day and a one networking dinner on each of the three modules for a total price of $6,600. Additional person from the same office is $4,950.
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Admission
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For more information about the program please contact -
Gordon Rein - Program Director, Open Enrollment Programs
Phone: 604.822.0083
Email: gordon.rein@sauder.ubc.ca
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