Facilitation & Communication Skills
Learn the essentials needed to manage the complexities of business relationships including how to handle conflict, ask the right questions and diffuse tense situations. Understand how the practical facilitation practices of emotional intelligence, group dynamics, authority and leadership improve family communication.
Gain a firm understanding of family dynamics and how good facilitation practices can help you improve family communications. In this two-day program led by a facilitation expert, you will utilize the concepts of emotional intelligence, group dynamics, authority and leadership, and effective communication to gain the skills required to work effectively with families. Explore theories of change in systems and individuals, and the key facilitation and communication skills needed to manage the complexities of family business relationships.
Core Teachings
- Learn Business Family Structure and Dynamics – Learn about the influence of family dynamics on the business, stake-holder relationships, and family and business leadership
- Identify Strategies and Styles of Effective Facilitation and Manage the Facilitation Process – Understand the best and worst facilitator practices, and learn to formulate questions, build accountability and create action plans
- Facilitate Participation – Learn to identify enemies of participation, manage family group dynamics, and utilize techniques for effective family group interaction
- Develop Communication Skills – Understand sources of misunderstanding, discover preferred communication styles, and learn techniques such as active listening and genuine dialogue
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Vancouver |
Toronto |
| Upcoming dates |
Feb 2013
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Feb 11-12, 2013
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